Content Planner Terms of Service

1Description of the Service

Content Planner is a B2B SaaS platform that enables marketing agencies and brands to plan, generate AI-assisted content drafts, review, approve, schedule, and publish social media content across multiple channels — including Instagram Business, Facebook Pages, LinkedIn, and TikTok — manage multiple client accounts from a single workspace, and retrieve basic performance analytics from those platforms.

2Eligibility and Accounts

• You must be at least 18 years old and have the legal capacity to enter into binding contracts in your jurisdiction.
• You are responsible for maintaining the confidentiality of your login credentials. You must notify us immediately at privacy@uconvertmarketing.com if you suspect unauthorized access to your account.
• Each workspace may include users with roles of admin, editor, or reader. The workspace administrator is responsible for managing access and ensuring all workspace members comply with these Terms.
• Account credentials are personal and non-transferable. You may not sell, share, or sublicense access to the Platform without our prior written consent.

3Social Platform Connections

To use publishing and analytics features, you must connect social media accounts via OAuth. By doing so, you:

• Expressly authorize Content Planner to publish content and retrieve metrics on your behalf, limited to the permissions you grant during the OAuth authorization flow.
• Represent that you are the legitimate administrator or authorized manager of any account you connect to the Platform, or that you have obtained explicit written authorization from the account owner.
• Acknowledge that you may revoke access at any time from the Connections page within the Platform, or directly through the respective social platform’s settings.
• Acknowledge that UConvert is not responsible for decisions made by Meta, LinkedIn, TikTok, or any other platform regarding your accounts, including suspensions, restrictions, content removals, or API access revocations.

4Third-Party Platform Compliance

Your use of the Platform is also subject to the terms and policies of each connected social platform. By connecting an account, you agree to comply with the applicable policies listed below, in addition to these Terms.

5User Content

• You retain all intellectual property rights in the content you create, upload, or publish through the Platform.
• By using the Platform, you grant UConvert a limited, non-exclusive, royalty-free, revocable license to store, process, and transmit your content solely as necessary to provide the Platform services you request.
• You represent and warrant that your content does not infringe the intellectual property rights, privacy rights, or other rights of any third party, and does not violate any applicable law or the policies of any connected social platform.
• You are solely responsible for the content you publish through the Platform and for any consequences arising from such publication. UConvert is not liable for content published to connected social accounts at your direction.
• You agree not to upload, publish, or distribute content that is unlawful, defamatory, discriminatory, violent, sexually explicit, fraudulent, or that infringes the rights of any third party.

6AI-Generated Content

Content Planner uses the Anthropic Claude API to generate draft content suggestions based on your editorial instructions. You acknowledge and agree that:

• AI-generated drafts are suggestions only and require your explicit review and approval before publication.
• UConvert does not guarantee the accuracy, originality, factual correctness, or freedom from third-party intellectual property claims of any AI-generated content.
• You are solely responsible for reviewing AI-generated content and ensuring it complies with applicable law, platform policies, and your professional obligations before publishing.
• Use of AI-generated content does not transfer liability from you to UConvert for content published to your accounts.
• UConvert does not use your content, prompts, or generated drafts to train AI models. Anthropic does not train its models on API inputs or outputs.

7Intellectual Property

Content Planner, its underlying software, features, user interface, trademarks, and all related intellectual property are owned by UConvert Marketing and protected by applicable intellectual property laws. You may not copy, modify, distribute, reverse engineer, or create derivative works from any part of the Platform without our prior written consent. Any feedback, suggestions, or improvements you provide may be used by UConvert without restriction or compensation.

8Prohibited Uses

You may not use the Platform to:

• Send spam, unsolicited communications, or engage in unauthorized mass automated posting.
• Circumvent, evade, or violate the rate limits, posting restrictions, or terms of service of any connected social platform.
• Scrape, reverse engineer, decompile, or otherwise attempt to extract source code or underlying data from the Platform.
• Share credentials, resell access, or grant unauthorized third parties access to the Platform or any connected social account.
• Publish or facilitate the publication of content that is unlawful, defamatory, discriminatory, violent, sexually explicit, or that infringes the rights of any third party.
• Impersonate any person or entity, or misrepresent your affiliation with any person or entity.
• Introduce malware, viruses, or any harmful code into the Platform or any connected service.
• Use the Platform to build a competing product or service, or to benchmark the Platform for competitive purposes without our written consent.
• Engage in any activity that violates applicable law or regulations in your jurisdiction.

9Fees and Subscriptions

Current pricing and subscription terms are communicated separately and may be updated from time to time. Where fees apply to your use of the Platform, applicable subscription terms, billing cycles, refund policies, and payment conditions will be provided at the point of purchase or in a separate written agreement. Failure to pay applicable fees may result in suspension or termination of your access to the Platform.

10Availability and Modifications

We strive to keep the Platform available and operational, but we do not guarantee uninterrupted or error-free service. We reserve the right to modify, suspend, or discontinue any feature or the Platform itself at any time. We will provide reasonable advance notice for material changes that negatively affect users, where practicable.

11Suspension and Termination

We may suspend or terminate your access to the Platform, with or without prior notice, if we determine in good faith that you have materially violated these Terms, engaged in fraudulent or abusive activity, or posed a risk to the Platform, other users, or any connected social platform. You may terminate your account at any time by contacting privacy@uconvertmarketing.com. Upon termination, your right to use the Platform ceases immediately and we will handle your data in accordance with our Privacy Policy.

12Disclaimer of Warranties

The Platform is provided “as is” and “as available” without warranties of any kind, express or implied, including without limitation warranties of merchantability, fitness for a particular purpose, non-infringement, or uninterrupted and error-free service. We do not warrant that the Platform will meet your specific requirements, that results obtained from use of the Platform will be accurate or reliable, or that any errors will be corrected.

13Limitation of Liability

To the maximum extent permitted by applicable law, UConvert shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, loss of data, loss of goodwill, service interruption, or failure of security measures, arising out of or related to your use of or inability to use the Platform, even if UConvert has been advised of the possibility of such damages.

UConvert’s total cumulative liability to you for any claims arising from or related to the Platform shall not exceed the greater of: (a) the total amounts paid by you to UConvert in the 12 months preceding the claim, or (b) USD $100.

Some jurisdictions do not allow the exclusion or limitation of certain warranties or liabilities. In such jurisdictions, the exclusions and limitations above apply only to the extent permitted by applicable law.

14Indemnification

You agree to indemnify, defend, and hold harmless UConvert Marketing and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or relating to:

• Your use of or access to the Platform.
• Content you publish or direct to be published through the Platform.
• Your violation of these Terms.
• Your violation of the terms, policies, or rights of any connected social platform (including Meta, LinkedIn, TikTok, or Google).
• Your violation of any applicable law or the rights of any third party.

15Governing Law and Dispute Resolution

These Terms are governed by and construed in accordance with the laws of the Republic of Argentina, without regard to its conflict-of-law principles. Any dispute arising from or relating to these Terms or the Platform shall be submitted to the exclusive jurisdiction of the ordinary courts of the City of Buenos Aires (Ciudad Autónoma de Buenos Aires), and the parties irrevocably waive any objection to such venue.

Before initiating formal proceedings, both parties agree to attempt good-faith resolution of any dispute by contacting UConvert at legal@uconvertmarketing.com and allowing 30 days to seek resolution.

16Privacy

Your use of the Platform is also governed by our Privacy Policy, which is incorporated into these Terms by reference. By accepting these Terms, you also consent to the data practices described in the Privacy Policy.

17General Provisions

• Entire Agreement. These Terms, together with the Privacy Policy and any separate service agreements, constitute the entire agreement between you and UConvert regarding the Platform and supersede all prior understandings.
• Severability. If any provision of these Terms is held unenforceable, that provision will be modified to the minimum extent necessary to make it enforceable, and the remaining provisions will continue in full force and effect.
• No Waiver. Failure to enforce any provision of these Terms on one occasion does not constitute a waiver of our right to enforce it on any other occasion.
• Updates to Terms. We may modify these Terms at any time. We will notify you of material changes by email and by updating the “Last updated” date above, with at least 14 days’ notice before the changes take effect. Continued use after the effective date constitutes acceptance.
• Assignment. You may not assign these Terms or any rights or obligations hereunder without our prior written consent. UConvert may assign these Terms in connection with a merger, acquisition, or sale of all or substantially all of its assets, with notice to you.
• Force Majeure. UConvert is not liable for any delay or failure in performance resulting from causes beyond its reasonable control, including natural disasters, acts of government, internet outages, or third-party service failures.

18Contact

For questions or concerns about these Terms: